1. Introduction
Welcome to TradeSamadhan ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our algorithmic trading platform.
By accessing or using TradeSamadhan, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Account credentials (username and password)
- Payment and billing information
- Government-issued identification documents (for KYC compliance)
- PAN card details (as required by Indian regulations)
- Bank account information for fund transfers
2.2 Trading Information
- Broker account credentials and API keys
- Trading strategies and configurations
- Transaction history and trade data
- Portfolio information and holdings
- Mock Deployments and backtesting results
2.3 Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Log data and usage patterns
- Cookies and tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our trading platform
- To execute trading strategies and orders on your behalf
- To process payments and manage subscriptions
- To comply with legal obligations and regulatory requirements (SEBI, RBI, etc.)
- To prevent fraud, unauthorized access, and illegal activities
- To send you service updates, security alerts, and administrative messages
- To provide customer support and respond to your inquiries
- To analyze usage patterns and improve our services
- To send marketing communications (with your consent)
4. Data Sharing and Disclosure
We may share your information with:
4.1 Broker Partners
We share necessary information with your chosen broker (Zerodha, Upstox, Angel One, Dhan, etc.) to execute trades on your behalf. This includes order details, account credentials, and trading instructions.
4.2 Service Providers
We work with third-party service providers who assist us with payment processing, data analytics, cloud hosting, customer support, and marketing services.
4.3 Legal Requirements
We may disclose your information to comply with legal obligations, respond to government requests, enforce our terms and conditions, protect our rights, or investigate fraud.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL/TLS encryption for data transmission
- AES-256 encryption for data at rest
- Secure cloud infrastructure with regular backups
- Two-factor authentication (2FA) for account access
- Regular security audits and penetration testing
- Employee access controls and confidentiality agreements
- Automated monitoring for suspicious activities
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
- Maintain business records for tax and audit purposes
In accordance with Indian laws, we retain financial records for a minimum of 8 years from the date of transaction.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data (subject to legal requirements)
- Data Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of certain processing activities
To exercise these rights, please contact us at privacy@tradesamadhan.com
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for platform functionality
- Performance Cookies: Help us analyze usage and improve services
- Functional Cookies: Remember your preferences
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality.
9. International Data Transfers
Your information may be stored and processed in servers located in India and other countries. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
10. Children's Privacy
TradeSamadhan is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
13. Regulatory Compliance
TradeSamadhan complies with:
- Information Technology Act, 2000 and Rules
- Securities and Exchange Board of India (SEBI) Regulations
- Reserve Bank of India (RBI) Guidelines
- Prevention of Money Laundering Act (PMLA), 2002
- Indian Telegraph Act, 1885
